You invest in training for your staff, or for your customers, because you believe the training will make you more money than it costs to develop and deliver the training. In fact, if you were confident of the return, you would probably increase your training investment!
You need to get better results, and faster, because you train your staff. You need to sell more goods and services to trained customers than you do to untrained customers. We can help.
What strategies and techniques can you use to maximize the return on your training investment?
What creative ideas can you incorporate into the training?
All too often I hear that a training program didn't work, was boring, was too long, wasn't supported by the boss, didn't allow practice or have any follow-up. Does that sound like training programs you have attended? What should be done to get better results from an investment in training?
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Brian Gracon & Associates, INC.
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